Warranty

Warranty Duration:

  • All SETONR® items purchased from our website are covered by a 1-year warranty from the delivered date.

Defective or Broken Watches:

  • In the event that your watch is defective or broken due to a quality problem, please contact our customer support by sending an email to: info@setonr.com.

Warranty Claim Process:

  • To initiate a warranty claim, customers should provide the order information received via email after the purchase.
  • Email the proof of purchase along with details of the issue to info@setonr.com.

 Order Information as Proof of Purchase:

  • After purchasing a All SETONR® item, you will receive an email containing the order information. Please keep this email carefully as it serves as proof of purchase when seeking after-sale service.